bk223 Privacy Policy

When you register and use the bk223 Platform, we collect the following categories of personal data:

• Identity data: your name, date of birth, and national identification information provided during account registration or KYC verification.
• Contact data: your Bangladeshi mobile number, used for account verification, two-step withdrawal confirmation, promotional notifications (if opted in), and support communications.
• Financial data: deposit and withdrawal transaction records, the mobile wallet number used for payments (bKash, Nagad, Rocket, or Upay), and transaction timestamps. bk223 does not store mobile wallet PINs or full payment credentials.
• Usage data: your betting and gaming activity on the Platform, including markets wagered on, game sessions played, session durations, and responsible gaming tool interactions.
• Technical data: your device type, operating system version, browser type, IP address, and approximate location derived from your IP address or mobile network. This data is used to detect fraud, enforce eligibility rules, and improve platform performance.

bk223 uses the personal data we collect for the following purposes:

• Account management: to create, maintain, and secure your bk223 account, verify your identity during registration, and manage account-level security including two-step withdrawal verification.
• Payment processing: to process deposits made via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests to the mobile wallet account linked to your bk223 profile.
• Compliance and fraud prevention: to carry out identity and anti-money-laundering checks as required, to detect and prevent fraudulent activity, account abuse, and collusion, and to respond to legal or regulatory requests.
• Customer support: to respond to your queries, complaints, and support requests submitted through live chat or email, and to maintain a record of support interactions for quality and compliance purposes.
• Promotions and communications: where you have opted in to receive promotional notifications, to send you information about bonuses, free spins, and upcoming cricket or casino promotions relevant to your usage. You may opt out of promotional communications at any time by contacting support.

bk223 processes personal data on the following legal bases:

• Contractual necessity: processing required to perform our contract with you — providing Platform access, processing bets, managing your account balance, and handling deposits and withdrawals.
• Consent: where you have explicitly agreed to receive marketing communications or where you have provided data voluntarily beyond what is strictly required for account operation.
• Legal obligation: processing required to comply with applicable anti-money-laundering regulations, identity verification requirements, and responses to lawful requests from competent authorities.
• Legitimate interests: processing carried out for fraud detection, platform security, responsible gaming monitoring, and improvement of Platform performance — where these interests are not overridden by your data protection rights.

bk223 does not sell, rent, or otherwise make your personal data available to unrelated third parties for their own commercial purposes. We may share your personal data only in the following limited circumstances:

• Payment service providers: we share your mobile wallet number and transaction details with bKash, Nagad, Rocket, and Upay solely for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• Game content providers: providers such as Evolution Gaming, Pragmatic Play, and Ezugi may receive session data necessary to deliver their games through the bk223 Platform. No personally identifiable information beyond what is technically required is shared with game providers.
• Compliance and legal authorities: where we are legally required to disclose personal data to regulators, law enforcement agencies, or courts, we will do so in accordance with applicable legal process. We will notify you of such disclosure where permitted by law.
• Business transfers: in the event of a merger, acquisition, or sale of assets involving bk223, user data may be transferred to the acquiring entity. Registered users will be notified of any such transfer and given the opportunity to close their accounts before the transfer takes effect.

All financial transactions on the bk223 Platform are processed through third-party mobile financial services including bKash, Nagad, Rocket, and Upay. When you initiate a deposit or withdrawal, you are interacting directly with that payment provider's own secure interface. bk223 receives confirmation of the transaction outcome (success or failure) and the mobile wallet number associated with the transaction. bk223 does not receive, store, or have access to your mobile wallet PIN, bKash account password, or any other authentication credential used to authorise payments on those platforms. Transaction records held by bk223 include the wallet number, transaction amount in BDT, transaction reference number, and timestamp. These records are retained for the minimum period required by applicable financial compliance obligations.

bk223 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to applicable legal retention requirements. Specifically: account data is retained for the duration of your active account and for a period thereafter as required by anti-money-laundering and financial record-keeping obligations; transaction records are retained in accordance with applicable financial compliance requirements; support communications are retained for a reasonable period for quality assurance and dispute resolution purposes. When data is no longer required, bk223 will securely delete or anonymise it. You may request earlier deletion of your data by contacting our support team, subject to bk223's legal obligations to retain certain records.

bk223.vip uses cookies and similar technologies to deliver and improve the Platform experience. We use the following categories of cookies:

• Strictly necessary cookies: these are required for the Platform to function. They maintain your login session, remember your language preference, and enable secure payment flows. These cookies cannot be disabled without breaking core Platform functionality.
• Analytical cookies: these help us understand how users navigate the Platform — which pages are visited most, where users encounter errors, and how game sessions begin and end. This data is aggregated and anonymised where possible.
• You can manage or disable cookies through your browser settings. Disabling analytical cookies will not affect your ability to use the Platform. Disabling strictly necessary cookies may impair login functionality and payment flows.

bk223 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and bk223 servers; secure, access-controlled storage for personal and financial data at rest; two-step verification for withdrawal requests, requiring confirmation via the mobile number registered to your account; session timeout controls to reduce the risk of unauthorised access via shared or unattended devices; and ongoing monitoring for suspicious account activity, including unusual login locations, atypical transaction patterns, and signs of account sharing. While bk223 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights, bk223 will notify affected users as required by applicable law.

You have the following rights in respect of the personal data bk223 holds about you. To exercise any of these rights, contact us at [email protected]:

• Right of access: you may request a copy of the personal data bk223 holds about you, including the categories of data held, the purposes of processing, and any third parties with whom it has been shared.
• Right to rectification: if any personal data bk223 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where processing was based on consent), or where the data has been processed unlawfully. This right is subject to bk223's legal obligations to retain certain records.
• Right to restriction: you may request that bk223 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being considered.
• Right to withdraw consent: where bk223 processes your data on the basis of consent (for example, for promotional communications), you may withdraw that consent at any time by contacting support. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

The bk223 Platform is strictly intended for adults aged 21 and above. bk223 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a user who is under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on bk223 or provided personal data through the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

bk223 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where practicable, notify registered users via the mobile number or email address associated with their account. We encourage you to review this Policy periodically. Your continued use of the bk223 Platform following any update to this Policy constitutes your acceptance of the revised Policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related concern, please contact the bk223 support team via live chat on bk223.vip or by email at [email protected].